Arriva and Clarbeston Road

an empty station at Clarbeston Road

Clarbeston awaits

Clarbeston Road is to receive “updated and reliable customer information equipment and systems”.

That’s the good news Arriva Trains Wales has given Fishguard Trains in response to our concerns about the lack of train information at the halt. This week saw Clarbeston Road become a key interchange for Fishguard’s new train service. The absence of train information at the station, coupled with its position in a mobile phone black spot, makes changing trains there an uncertain and potentially stressful business.

Arriva’s Michael Vaughan has now told us that they are “confident that we will have secured further funding by the end of this year for CIS replacement for another large tranche of stations and this will include both Clarbeston Road and Clunderwen.”

As to when the vital equipment will appear, the news is less good: subject to confirmation of funding, installation will take place “between April 2012 and March 2013”. Fishguard’s experimental three-year service could be half way over by the time passengers see any live train information at Clarbeston Road. Let’s hope that Arriva sees the urgency, and installs the system this coming April.

Meanwhile guards on Arriva’s services in west Wales this week are suggesting that connecting trains might wait at Clarbeston Road for a certain period for a delayed connection – timings are not so critical in our region that drivers couldn’t wait.

Well, that’s good to know, but it hardly amounts to a clear policy. So Fishguard Trains has asked Arriva for a clear explanation of their policy on holding trains at Clarbeston Road. Does the same policy hold in both directions, and does it apply both to shuttle trains to Fishguard and to trains running the Milford to Manchester service?

We’ll let you know.

UPDATE September 15th

See Arriva’s policy – Clarbeston Clarification

(And thanks to Fishguard Trains regular Paul for raising the issue of holding connections)

 

3 Comments

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3 Responses to Arriva and Clarbeston Road

  1. Blocking Back

    Holding trains back to await connections is not unusual and indeed, it’s not all that unusual for the Fishguard Boat Trains to be delayed to await the arrival of a late ferry.

    Another option often used is to provide road transport: e.g. from Fishguard to Haverfordwest or Clarbeston Road. This is often done with Milford Haven services if the downward service is excessively late – a bus will pick up from Milford and Johnston, to meet the late train, which will usually then terminate at H’West, so that the returning service can be on-time.

  2. Blocking Back

    There were three very official-looking chaps in Clarbeston Road Station today, taking lots of photographs and making notes (having travelled by train from H’West). They don’t appear to ahve been railwaymen, so perhaps Pembs County Council is taking an interest?

  3. Paul

    Just wondering how the first four days have gone? Anyone got any reports? Hopefully with success. Am still looking forward to a trip down to Fishguard on Saturday.

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